Today's organizations are increasingly dependent on Information Technology (IT) for achieving their business goals. Many organizations rely on IT to help them compete in new ways. Organizations need workers who are comfortable with IT concepts, knowledgeable about IT applications, and capable of applying IT to all organizational areas including accounting, finance, human resources, marketing, sales and customer support, and manufacturing.

MS21C is a hands-on, case-based course that is designed to teach students how to solve managerial problems using decision support software. It is not a course in computer literacy. Rather, MS21C is designed to hone a student’s problem-solving skills by exposing him/her to the capabilities of specific software applications that can be used to develop business solutions that support managerial decision-making activities. It is therefore assumed that students are able to perform simple activities in the MS Windows environment such as manipulating the mouse, manipulating the keyboard, saving files, retrieving files, loading applications, exiting applications, and surfing the Internet. Case solutions will be developed using MS Excel and MS Access.