This course seeks to introduce students to the basic elements of the training process and determine how these elements assist in achieving training goals and objectives. The role played in the training process by the main constituents inside and outside of the organisation will be examined to determine relevance, centrality and influence. Special attention will be given to the significance of evaluation and, in particular, measuring of return of investment (ROI) or the impact of training on company investment. The course will analyse the principles of adult learning and identify strategies and tools used for effective training. In addition, current issues surrounding training, education and development will be analysed in fact of strong demands from business and industry for greater value from the training input.
- Lecturer: Tricia Dehaney