OurVLE Student FAQ

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Question:

I have just registered for a course. I have checked on OurVLE but it is not showing.

(Last edited: Sunday, 18 October 2020, 12:30 AM)
Answer:

Once properly registered for the course on SAS you should have access to the course container after 40 minutes has passed on OurVLE. 

Question:

I have requested an override for a course but I am still not seeing it on OurVLE.

(Last edited: Sunday, 18 October 2020, 12:43 AM)
Answer:

Please keep checking your registration profile on SAS. Sometimes your department will leave notes on your registration page informing you why you cannot be granted the override at this time.

Question:

I have registered for a course for some time now but I am not seeing it on OurVLE.

(Last edited: Sunday, 18 October 2020, 12:46 AM)
Answer:

We would suggest the following;

  1. Check your registration profile on SAS to see if the stream was cancelled.
  2. Check your registration profile to see if you registered for the main class/stream. Some students inadvertently register for the tutorial session alon without registering for the main teaching stream.
Question:

I am trying to access a Blackboard Collaborate Ultra recording but I cannot access the Blackboard room outside of class time.

(Last edited: Sunday, 18 October 2020, 12:49 AM)
Answer:

Please bring this to the attention of your lecturer. The lecturer and his/her team would have adjusted the settings for the Blackboard room/area. These settings covers a wide range of issues including visibility of the room and access to recordings.

Question:

I am not seeing the same course material that other students are.

(Last edited: Sunday, 18 October 2020, 12:51 AM)
Answer:

There is a possibility that you are registered in a different stream than they are. Please bring this to the attention of your instructor as soon as possible.

Question:

I am unable to connect OurVLE to the Moodle app from the Google Play Store

(Last edited: Sunday, 18 October 2020, 12:54 AM)
Answer:

Our current version is not compatible with it at the moment. Once there have been changes along this line we will be sure to inform the campus community.

Please however be informed that the OurVLE page is mobile ready and adjusts for easy readability on mobile devices.

Question:

My fellow students and myself are seeing our course container but it is empty. Where is the course material?

(Last edited: Sunday, 18 October 2020, 12:59 AM)
Answer:
The content of your course containers is managed by your lecturers. If you believe that you should be seeing more content please reach out to them for advice. Please also bear in mind that they may be updating the container or getting ready to share content with you in a phased basis.
Question:

I am seeing containers from past semesters. Is there any way to clear them from my profile?

(Last edited: Sunday, 18 October 2020, 1:02 AM)
Answer:
The containers from last semester are still up to allow for further processing by some lecturers. We hope to have them removed shortly.
Question:

What is OurVLE?

(Last edited: Sunday, 18 October 2020, 1:17 AM)
Answer:
OurVLE stands for Our Virtual Learning Environment 
  • It is made up of a vast number of tools and specialized applications designed specifically to facilitate your learning online. 
  • This VLE hosts online courses that promote collaboration and fosters the development of an online community.
Question:

What are some tips to bear in mind regarding my domain password?

(Last edited: Sunday, 18 October 2020, 1:18 AM)
Answer:
•Students must have a valid UWI ID to access the OurVLE and its resources.
•Students are only given access to their courses per semester. (this has changed somewhat since COVID)
•Your password must be active in order for you to access OurVLE.
•Your password expires every 120 days. Keep your password secure. Share it with NO ONE!!

•Ensure that you log out of OurVLE when you are finished using OurVLE especially on a public computer.

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